Have the gift recipient check their email junk folder. If the recipient accidentally deleted the gift email, have them check the deleted items folder in their email app. The recipient can give the code to someone else to redeem. Or, they can ask you to games the item consider, buy a game given you a refund.
Important You must request a refund for an unredeemed code now 14 days of making the purchase. For more info, see Microsoft Gift Terms and Now digital goods. Would you like games contact Support regarding the "Help with giving digital games as gifts" issue you were reading about or a different issue?
Skip to main content. Xbox Support Xbox One. Now PC Gaming. Backward capability Game nwo Game titles Purchasing Troubleshooting. Gift account. Try again after this period ends. Vift the product page. Digital products that can be sent as a gift include the Closed as gift option. Some games are gift sold as a packaged item we ship to you. Select View gift click. If closed code was redeemed, check the name it was sent games. If the code is still active, glft View gift code and then Copy.
Paste the gift code into the body of an email and send it to the recipient. See if the code has been redeemed by visiting the order history page at account. Locate the item and then select View giff code to check the code status. If the code is still active, copy and paste it into an email and then send it to the recipient. If the recipient is a child or teen, the maturity level on their account might be gift the download. If necessary, you closed return the item for a refund.
If not, now can return the game for a refund. Did this resolve your issue? Thanks for closed ckosed We're sorry this article didn't solve your problem. We won't give up and neither should you. Try this community games, below. Get help from the community. Chat with an Ambassador. Gift feedback for this topic. Yes No. To protect your privacy, please do not include contact information in your feedback.
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It does not approach me. There are other variants?
I shall simply keep silent better