The solutions on casino page can help resolve issues purchasing content or downloading free content from the Xbox Marketplace. Z error means that the Microsoft account that you're trying to use to make the purchase doesn't have the ability to make the purchase. Child and teen accounts are prevented from making purchases in the Xbox Marketplace.
Bonus your Microsoft account age or your purchase settings won't resolve this issue. This error message means that you don't have a payment option on your Microsoft account. You must have a payment instrument on your Microsoft account to download free content from the Xbox Marketplace. To add a payment option, sign in to your Microsoft accountselect Add a payment optionand then follow the instructions. If you don't want if add a don option, you can download the content using your Xbox console.
You can't use the money in your Microsoft account to purchase content from the Xbox Marketplace. To resolve this issue, purchase the item on your Xbox console, where you can use your Microsoft account balance to make purchases.
If you don't see the payment option when you try to make a purchase, you need to add the buy option on your Xbox console. Would you like to contact Support regarding the "Troubleshoot Xbox Marketplace purchasing" issue you were reading about link a different issue? Skip to main game. Xbox Support Xbox One. Xbox game PC Gaming. Error messages and codes Payments and purchases Gift cards and codes Xbox subscriptions.
My account. Please read article this transaction from your Xbox. To resolve this issue, purchase or download the content on your Xbox console.
I'm getting prompted to add a payment option to complete click the following article purchase, but I'm trying to bhy a game game. I want to use my Microsoft account balance don pay for something, but I don't see it listed as a payment option. I added a payment option to my account at account.
How to re-download previously downloaded or purchased content to your Xbox Troubleshoot Xbox Live download problems on Xbox How to buy or rent content from Xbox Learn more here on Xbox or your computer.
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